Terms & Conditions

The website at moloagency.co.uk (and any other domain we operate that redirects to it) is owned and run by Novamier Limited, a company registered in England and Wales (number 13198965), trading as Molo Agency.

By using the site you agree to these terms. If you don’t agree, please don’t use the site. These terms cover everyone — visitors, prospective clients, newsletter subscribers, and users of our free tools. They do not govern paid service engagements; those are covered by a separate Services Agreement signed at the start of each project.

You may use this website to:

• Read our content and case studies;
• Submit enquiries through our forms;
• Subscribe to our newsletter or download our guides;
• Use our free tools, audits, and calculators;
• Share or link to our content for non-commercial purposes, with attribution.

You must be at least 16 years old to submit personal information through the site. If you’re using the site on behalf of a business, you confirm that you’re authorised to bind that business to these terms.

All content on this website — including text, design, illustrations, logos, photography, video, code, case studies, and downloadable assets — is owned by Novamier Limited or used under licence, and is protected by UK and international copyright and trademark law.

You may view, save, and share our content for personal, non-commercial use. You may quote short excerpts in your own articles or social posts with clear attribution and a link back to the original source. You may not:

• Republish our content as your own;
• Use our logo, brand, or trademarks without written permission;
• Scrape, copy, or systematically extract content for AI training, dataset building, or commercial reuse;
• Reverse-engineer, copy, or repurpose our tools, audits, or calculator logic.

If you’d like to use our content beyond what’s permitted above — including reposting case studies, quoting extensively, or using our work in your own materials — get in touch at info@molo.agency. We usually say yes.

When using the site, you agree not to:

• Submit false, misleading, or fraudulent information through any form;
• Use the site for any unlawful or harmful purpose;
• Attempt to gain unauthorised access to the site, its hosting infrastructure, or its CMS;
• Probe, scan, or test the site’s vulnerabilities without our written authorisation;
• Distribute malware, run automated abuse, or attempt to overload the site;
• Use the site to send spam, phishing, or unsolicited marketing;
• Harvest or extract personal data of other users (including team members, authors, or clients);
• Use the site in a way that infringes anyone else’s rights.

We reserve the right to block, restrict, or remove access from anyone who breaches these rules.

Submitting an enquiry, requesting a proposal, or using one of our free audits doesn’t create a contract or obligation on either side. It’s an invitation for a conversation. Engagement starts when both parties sign a written Services Agreement.

Any indicative pricing on the site, in a proposal, or in a calculator output is an estimate only. Final pricing is confirmed in the Services Agreement and may differ once we understand your full scope.

Our free tools — including the website cost calculator, SEO audit, website audit, PPC audit, AI automation finder, and growth plan generator — are provided as a starting point, not a substitute for professional advice. Their outputs are based on the inputs you provide and reasonable industry-average assumptions.

We make these tools available in good faith, but:

• Results are estimates, not guarantees;
• We’re not liable for decisions you make based on a tool’s output;
• We may change, suspend, or remove any tool at any time;
• Tool outputs don’t constitute a commercial offer.

Our blog articles, insights, guides, and case studies are informational. We do our best to keep them accurate and up-to-date, but search engines, AI platforms, ad networks, algorithms, and best practices change fast. What worked yesterday may not work tomorrow.

Specifically:

• Nothing on this site is financial, legal, or tax advice;
• Results in case studies reflect the work we did under specific conditions — your results will be different;
• SEO, PPC, and AI-related advice is generic unless prepared specifically for you under a Services Agreement;
• Claims about AI capabilities reflect the state of the tools at time of writing.

Always do your own due diligence before acting on any information from a website.

When you attend a webinar, workshop, or event we host, the content is provided for your information only and isn’t tailored advice. Sessions may be recorded and repurposed as content. Your audio and video are only used in the recording with your consent — you can attend with camera and microphone off if you prefer.

You may not record, redistribute, or commercially reuse our event content without our written permission.

Our site links out to third-party websites, services, and tools (case study clients, partner platforms, research sources, etc.). We’re not responsible for the content, privacy practices, or security of those third parties. Following an outbound link is at your own discretion.

We work hard to keep the site available, but we don’t promise it will be online 100% of the time. Maintenance, hosting issues, deploys, and circumstances outside our reasonable control may cause temporary outages.

We may change, add, or remove pages, features, or tools at any time without notice. We may suspend or close the site entirely if we choose to.

The website is provided “as is”. To the maximum extent permitted by law, we make no warranties or representations — express or implied — about its operation, accuracy, completeness, or fitness for any particular purpose. Nothing on the site should be treated as professional advice for your specific situation.

To the maximum extent permitted by law, Novamier Limited and its directors, employees, contractors, and partners are not liable for:

• Indirect, consequential, or special losses arising from your use of the site;
• Loss of profits, revenue, goodwill, business opportunity, or anticipated savings;
• Loss or corruption of data;
• Losses caused by third-party websites, tools, or services we link to or integrate with;
• Decisions made on the basis of free tool outputs or article content.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded under UK law.

Where we’re liable for direct losses, our total aggregate liability for any claim arising from your use of the website (excluding paid services, which are covered by a separate Services Agreement) is limited to £100.

These terms are governed by the laws of England and Wales. Any dispute arising from your use of the website will be handled exclusively by the courts of England and Wales.

If any part of these terms is found to be invalid or unenforceable, the rest remain in force.

We update these terms occasionally — for example when we add a new tool, change a hosting provider, or refresh our policies. The Last updated date at the top shows the current version. Continued use of the site after a change means you accept the revised terms. Material changes will be flagged on the site.

If you have any questions about these terms:

• Email: info@molo.agency
• Post: Novamier Limited, 1st Floor Woodgate Studios, 2-8 Games Road, Cockfosters, Hertfordshire, United Kingdom, EN4 9HN
• Company number: 13198965 (registered in England and Wales)

Related: Privacy Policy · Cookie Policy