AI Agents & Automation.
We design and build AI agents and automations that handle high-volume operational work — lead handling, reporting, sales operations, customer support, marketing ops — connected to your existing tools and supervised by your team.
- Discipline
- AI Agents & Automation
- Studio
- London
- Engagements
- Project · Retainer
- Brands served
- 200+
Bespoke AI agents that take repetitive work off your team's plate.
Most operational work in a growing business is repetitive, rule-driven, and a bad use of senior time. AI agents are how that work gets done at scale, accurately, with a fraction of the staffing — provided they are scoped properly, integrated with your existing systems, and supervised by humans.
We work with sales, marketing, and ops leaders to identify the highest-value automation candidates, design agents around your actual processes (not a vendor's demo), and ship measured improvements in cycle time and cost-to-serve.
Everything you need under one roof.
Each engagement is shaped around the outcome you’re hiring us for. Below is the full toolkit our team brings to ai agents & automation engagements.
- Lead qualification & routing
- Sales follow-up sequences
- Reporting & dashboard automation
- Customer support triage
- CRM, ERP & API integrations
- Document processing & summarisation
- Internal knowledge agents
- Human-in-the-loop oversight
A clear path from brief to launch.
We’ve refined this process across hundreds of engagements. It scales from a four-week sprint to a multi-year partnership without losing momentum.
Audit
Map existing workflows, surface high-value automation candidates, score by ROI and risk.
Scope
Define agent boundaries, success metrics, escalation paths, and human review checkpoints.
Build
Engineer the agent, integrate tools and data sources, design the human review interface.
Pilot
Run alongside the existing process. Measure quality, time saved, and edge cases.
Scale
Expand scope, onboard adjacent workflows, monitor in production with alerts.
Proof, in the only currency that matters.
Reduction in manual ops time across deployed workflows
Faster lead response time after rollout
Typical first-agent rollout timeline
Common questions.
Don’t see your question? Email info@molo.agency — we’ll come back within one working day.
How accurate is this in production?
Honest answer: depends on the task. We size agent scope to where measured accuracy meets your business risk tolerance. For high-stakes work we always retain human review on the critical path.
Can the agent connect to our CRM, ERP, and internal tools?
Yes. Most of the engineering is integration work — HubSpot, Salesforce, internal databases, and bespoke APIs. The model layer is a small piece of the system.
What stops it from going off the rails?
Scoped capabilities, evaluation suites, rate limits, escalation rules, and human-in-the-loop checkpoints on critical paths. Plus monitoring, so problems are caught before they compound.
Real businesses. Real results.
Every project we ship is measured against commercial outcomes, not vanity metrics. These are three of the brands we’ve helped scale this year.
Let’s discuss a project.
Tell us about your business, your ambition, and your timing. We’ll come back within one working day with the right shape of partnership for what you’re trying to build.
- info@molo.agency
- Phone
- +44 207 255 2221
- Studio
- 1st Floor Woodgate Studios, 2-8 Games Road
Cockfosters EN4 9HN
United Kingdom